Yesterday I attended the Windows 7 launch party and developer seminars. The talks were rather interesting, the launch party was rather boring but the real meat and potatoes is that they gave everyone who came a full retail version of Windows 7 Ultimate. Happy I decided to go I left the event in the afternoon and hurried home with my copy of Microsofts newest operating system.
As far as I can tell, I had done everything right. I moved all important data off my C: drive. I backed up everything I wanted to save. I ran the Windows 7 “Upgrade Advisor” to see if there we any problems (which I didn’t list any). I downloaded all the latest Windows 7 drivers to the D: drive for easy installation after I was up and going. I felt I was ready. I put in the install DVD, restarted and booted from the DVD.
I was obviously a little confused. This is a brand new OS, one that’s supposed to be low on resource usage, easy on hardware requirements and heavy on compatibility. Surely I had done something wrong. I restarted again.
As soon as the Windows installer starts I get a bluescreen with the always awesome “IRQL Not Less or Equal” and the explination that nvstor.sys is causing the problem. Apparently nvstor.sys is a nVidia motherboard driver responsible for control over the SATA devices. It’s also been linked to graphics card problems, but I don’t think that’s the issue this time. Either way, it’s an nForce chipset problem. After searching nVidia’s website, they claim that it’s not their problem and that their latest chipset drivers are W7 ready. Microsoft doesn’t even acknowledge that the problem exists and various forums around the internet list it as anything from a RAM timing issue to motherboard features needing to be disabled to a general hardware problem that has no solution. Apparently the recommended process for troubleshooting is tearing your machine apart, removing everything except motherboard and hard drive and installing from there.
I fail to see how that is an acceptable solution. I’m of course going to try it, but it’s so ridiculous that I’d have to remove hardware to install an OS that it’s really beyond description. “I’m sorry sir, we’re going to need to take your engine out, your doors off and remove your stereo so we can rotate your tires”. WTF?!
I’m also going to try, but I don’t know why, to update my chipset drivers and bios. I also fail to see how updating drivers on a hard drive I’m about to format makes any sense at all, but what the hell, it’s worth a shot.
In case you’re interested, I started a thread on Microsoft’s Technet forums to try and get some input on the problem. I’m going to go home today and try updating the BIOS, just for giggles.
I have to say, this is actually kind of a huge disappointment. If I had purchased W7 right now, I would be outraged. Way to drop the ball again MS. Oh, and by the way, a “continental breakfast” at your events should probably include more than danish and burnt Starsucks coffee. Just sayin’.